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<h1>Information Services</h1>

<ul>
	<li>Switchboard <a href="tel:020 634 11">020 634 11</a>, Monday to Friday between 09:00 and 15:00</li>
	<li>When calling from abroad <a href="tel:+358 20 634 11">+358 20 634 11</a></li>
	<li>Email addresses of Kela's staff: firstname.surname@kela.fi</li>
</ul>

Director of Information Services 
Arto Vuori

Head of the Analytics Unit 
Juuso Rahkola

Head of the Information Management and Innovations Unit 
Leo Malila

Head of the Kanta Services Unit  
Marianna Karhu

Head of the Research Unit 
Hennamari Mikkola

<h1>Tietopalvelut</h1>

<ul>
	<li>Kelan puhelinvaihde <a href="tel:020 634 11">020 634 11</a>, arkisin klo 9–15</li>
	<li>Ulkomailta soitettaessa <a href="tel:+358 20 634 11">+358 20 634 11</a></li>
	<li>Kelalaisten sähköpostiosoitteet ovat muotoa etunimi.sukunimi@kela.fi</li>
</ul>

Tietopalvelujohtaja 
Arto Vuori

Analytiikkayksikön päällikkö 
Juuso Rahkola

Tiedonhallinta ja innovointiyksikön päällikkö 
Leo Malila

Kanta-palvelut yksikön päällikkö 
Marianna Karhu

Tutkimusyksikön päällikkö 
Hennamari Mikkola

<h1>Informationstjänster</h1>

<ul>
	<li>Telefon, växel <a href="tel:020 634 11">020 634 11</a>, vardagar kl. 9–15</li>
	<li>Från utlandet <a href="tel:+358 20 634 11">+358 20 634 11</a></li>
	<li>E-postadresserna för FPA-anställda är i formen fornamn.efternamn@fpa.fi</li>
</ul>

Informationstjänstdirektör 
Arto Vuori

Chef för analytikenheten 
Juuso Rahkola

Chef för datahanterings- och innovationsenheten 
Leo Malila

Chef för enheten för Kanta-tjänster 
Marianna Karhu

Chef för forskningsenheten 
Hennamari Mikkola

Information Services

Tietopalvelut

Informationstjänster

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<ul>
	<li>Voit etsiä sisältöä navigoimalla <a href="https://www.kela.fi">etusivulta</a> tai käyttämällä <a href="https://www.kela.fi/haku">hakua</a>.</li>
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<ul>
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	<li>Ring <a href="https://www.kela.fi/kundservice">FPA:s kundtjänst</a>.</li>
	<li><a href="https://www.kela.fi/ge-respons">Ge respons</a>.</li>
</ul>

<h2>Sorry, page was not found!</h2>

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<ul>
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	<li>Call <a href="https://www.kela.fi/customer-service">Kela's customer service</a>.</li>
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Kuntoutuksen tuloksellisuuden seurantajärjestelmässä on havaittu häiriö. Häiriö havaittiin 7.5.2025. Häiriöstä johtuen tiedostojen lähettäminen ei onnistu kaikilla käyttäjillä. Häiriö on selvityksessä. Pahoittelemme tästä aiheutuvaa haittaa.

Kuntoutuksen tuloksellisuuden seurantajärjestelmässä on havaittu häiriö

The OmaKela e-service for customers and the e-services for employers and partner organisations may be unavailable on 12/5/2025 at 9–11 due to updates. We are sorry for any inconvenience.

Henkilöasiakkaiden asiointipalvelussa OmaKelassa sekä työnantajien ja kumppanien asiointipalveluissa voi esiintyä käyttökatkoja 12.5. klo 9–11 päivitystöiden takia. Pahoittelemme katkoista mahdollisesti aiheutuvaa haittaa.

Avbrott kan förekomma i e-tjänsten för privatpersoner, MittFPA, samt i e-tjänsterna för arbetsgivare och samarbetspartner 12.5 kl. 9–11 på grund av uppdateringar. Vi beklagar det besvär som avbrotten eventuellt kan medföra.

Possible maintenance breaks in e-services  on 12/5/2025 at 9–11

Asiointipalveluissa voi esiintyä käyttökatkoja 12.5. klo 9–11

Avbrott kan förekomma i e-tjänsterna 12.5 kl. 9–11

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When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

Service points where service is provided by the municipality’s employees. You can get general guidance on Kela’s benefits and services. You can pick up forms and brochures and file applications.

When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. There are no self-service computers at the customer service points you can only visit by appointment. You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.

Search for service points by the name of the municipality, the name of the service point or postal code.

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